"The impact of bad long-term decisions soon stack up, and if you're clouded by tiredness, you might not spot these mistakes before it's too late."
"A founder cannot succeed unless they're obsessed with their company... but you're also attentive to, hey, it's a marathon for myself."
"Through machine learning, you know, when an operator has received a particularly nasty customer call... their next call... is a thrive call."
"We need to say goodnight to our day, good night to all your problems... You need to say goodnight to your day."
"Thrive is not a company where you don't occasionally pull an all-nighter... It's a company where when that happens you immediately take time for yourself."
"Small iterative changes in a system can have huge impacts on efficiency... small course corrections in your culture can have a huge impact on wellness."
"When we are sleep deprived or running on empty... subconsciously making you want to say yes when you are overwhelmed by your to-do list."
"The more or less sleep that a business leader has had... the more or less charismatic and inspiring that employees will rate that business leader..."
"We have what we call in our cultural values the entry interview... So the entry interview is also something that helps build a team spirit because if I know that's important to you, I look at you a little differently."
"I can trace back all my hiring mistakes to being tired... So what we are doing now at thrive, having learned from my mistakes, we have this rule that nobody should interview while tired."