How Revolut Builds Elite Product Managers

Using small, lean, cross-functional teams can accelerate product development.

"We have these fully cross-functional teams... staffed with all necessary functions... and they operate autonomously."

• Revolut uses lean, empowered teams. • Founders can structure teams to be cross-functional and autonomous.

Solving complex challenges leads to significant growth opportunities.

"What excites me... is that the market is so big and there are still a lot of very inefficient players... we can easily do another, I don't know, 2-3x."

• Revolut addresses tough industry challenges. • Founders can pursue hard problems for big rewards.

Founders being hands-on in product review ensures high quality and alignment.

"Founders of the company, they still review 100% of screens that have been shipped... making sure that every single customer will be happy."

• Founder involvement maintains high standards. • Founders can stay engaged with product details.

Promoting internal talent enhances team performance and culture fit.

"It's a quite substantial part of product owners who eventually become very successful... it's a guaranteed culture match."

• Revolut promotes internal talent to product roles. • Founders can consider internal promotions to key roles.

Navigating regulatory requirements while innovating is key in fintech.

"The market is so big and there are still a lot of very inefficient players... customers have a lot of problems that are unsolved."

• Revolut tackles complex regulatory challenges. • Founders can embrace difficult challenges for big opportunities.

Creating products that delight users helps in achieving product-market fit and customer loyalty.

"We also want people to feel that we really cared about them... and make the product lovable."

• Emphasizing 'wow' factor differentiates the product. • Founders should focus on delighting users.

Granting product owners end-to-end responsibility fosters innovation and growth.

"Product owners are central to the company and its growth. They are end to end responsible for the product, for this part of the business."

• Revolut empowers product owners with full ownership. • Founders can delegate responsibility to drive success.

Diving deep into details builds better products and enhances customer understanding.

"First is... being technical, understanding how underlying systems work, but second is... building empathy towards customers."

• Product managers should grasp technical and customer aspects. • Founders can encourage teams to delve into details.

Focusing on product quality and user experience from the start aids in achieving product-market fit.

"We can cut down the product in terms of functionality to just most critical features, but we will never compromise on the quality and UX and the aesthetics."

• Revolut emphasizes high-quality UX even in early versions. • Founders should deliver a wow experience in MVPs.

Revolut focuses on raw intellect and hunger over experience in hiring, offering insights into team building.

"Revolut values way more raw intellect and this unquenched hunger to build things rather than experience."

• Revolut hires for passion and potential over experience. • Founders can focus on hiring driven individuals.