"I think it was actually a really valuable exercise to make sure that Sam and I were actually aligned on how we were thinking about this and where we were trying to go. Most startups fail due to founder conflict. Having things written down creates a lot of alignment."
"I have an unbelievable amount of respect for solo founders. I know I could not have succeeded as a solo founder. When I think about the number of times over the last, you know, 14 years, where I was ready to throw in the towel and Sam was there, talked me out of it."
"Our servers are being run off my wife's credit card. She was the only one with a job amongst us."
"We've never come across some silver bullet feature that changed anything. We've never stumbled across some silver bullet marketing channel that changed everything."
"We kept that open mind and we kept soaking up their knowledge, and then taking that knowledge and infusing it into Jobber, Jobber continued to grow."
"Again, Edmonton, Alberta, no one raised venture capital out of Edmonton, Alberta. We did not know what this meant."
"Don't fall in love with solutions, fall in love with problems."
"He picks up the piece of paper, he says, if this is your business plan, you're fucked. He then just demolishes us."
"Never raise money from anyone who you wouldn't have over to your parents' house for dinner. Really simple advice, it was fantastic."
"We went for 6 months, every couple days talking to a business, showing them our product, and hearing the word no."